- Order Details & FAQs
Order Details & FAQs
ORDER PROCSESSING & SHIPPING
We do our best to ship all orders within two business days using the Priority Mail Service through the United States Post Office. If you need your order in a hurry, please let us know. Priority mail estimates a 2-3 day delivery after shipment. We are located in Ohio, so eastern states generally receive theirs earlier. Customers can expect their order to arrive usually within five business days. Every order gets a delivery confirmation number (in the US) when your order ships so you can track your package.
ORDER PROCESSING AND SHIPPING SCHEDULE
- Orders Placed Friday, Saturday or Sunday - Ship Monday or Tuesday
- Orders Placed Monday or Tuesday - Ship by Wednesday
- Orders Placed Wednesday or Thursday - Ship by Friday
NOTE: We use this as a guideline for our orders. Your order may be shipped earlier or later depending on the demand. Our items are all made to order. During USPS holidays, our orders will be backed up one business day that week.
If orders are placed in the morning (eastern time) we will make every attempt to get the order out yet that day (depending on the size of the order). If the order is too large to ship the same day, it will be shipped the next. After the order is processed and shipped, the USPS guarantees delivery the next day by noon.
INSIDE THE US: We ship all of our orders United States using the United States Postal Service, Priority Mail. Order as much as you want for only $5.95 for orders up to $50. After a $50 order, your shipping is free! We are not responsible for orders lost by the post office. However, every US order comes with a tracking number so packages are rarely lost. Your package comes with up to $50 insurance, so in the event of a damaged package, please TAKE PICTURES so that we may file a claim.
CANADA: Shipping is a flat rate of $10.95 and we ship first class through the United States Postal Service. Generally, orders take a week to 10 days to arrive after shipment, however it may take longer if held up in customs. Your package does not include insurance. If you wish to insure or expedite your package please contact us.
ALL OTHER INTERNATIONAL SHIPMENTS: International shipping is a flat rate of $14.95 and we ship first class through the United States Postal Service. Shipping times depend on location. Your package does not include insurance. If you wish to insure or expedite your package please contact us.
NOTE: Please check your shipping address carefully. We use a shipping manager that catches most glitches in addresses, however the manager accepts the address and if the package is returned due a mistake written by the purchaser, we will have to re-ship at the buyer's expense (another $5.95).
Still have questions, check out our FAQ page or contact us!