Here's some questions from our customers we've compiled over the last couple years. We hope you find the answers to your questions here! If not, feel free to contact us! We would be happy to help with any questions by phone or through the contact form here on our web site. We want your shopping experience to be as pleasant and as seamless as possible. We're here to help!
ARE THE DECALS REMOVABLE?
If you want to remove the decal, it does remove really easy by getting under it with your nail and peeling it off your wall. However, when you do that it is likely to tear and stretch - so it's not meant for reuse. They are really simple to apply however, but will remain permanent until you decide otherwise. If you are unsure of surface you are applying, we can send a small sample for you to try out before applying the real thing, just let us know.
ARE THE DECALS REUSABLE?
No. When you go to remove the standard wall decals, they are likely to stretch and tear and are not meant to be reused in other places.
WILL THE DECALS DAMAGE MY WALL?Well the decals are meant for the wall. You should follow proper instructions to painting however. If a wall was painted in the past 72 hours, or painted over a non-adhering surface (such as caulk) the paint is likely to peel when removing the decal. We recommend at least 1 week of drying before applying decals. If the surface was painted properly you should have no problems when removing, however we cannot provide a 100% no damage guarantee. If the decal is applied for and extended period of time, there may be some adhesive residue left behind which will easily wipe clean with "goo-gone".
IS THERE A CLEAR BACKING TO THE DECAL?There is NO clear backing. The decal itself is the only sticky part and words can be separated and cut out to place differently if desired.
CAN I CUSTOMIZE MY FAVORITE QUOTE OR SAYING?YES! Simply use the contact form to let us know what quote you were looking for. Be sure to include information like the kind of font you would like (plain or fancy or both), the approximate size you were looking for, as well as the color. Please note: We get lots and lots of custom requests, so be patient it could take 7-10 days for a reply.
CAN I SELL YOUR DECALS TO EARN MORE CASH?We do offer sales opportunities to select customers who wish to share the fun of wall decals with family and friends. We reward you with cash, not free decals because we figure if you like our product that much, you already have what you want. We don't do home parties, however if you wish to have them yourself, that's up to you. Just let us know if you would like more information!
HOW MUCH IS SHIPPING?Shipping is always $5.95 for all US orders up to $50. After $50, shipping is FREE within the US. SEE our shipping page for more information
WHEN CAN I EXPECT TO RECEIVE MY DECAL?We do ship using priority mail service through the post office daily. Your order is usually processed and shipped within two business days. From there, priority mail states a 2-3 day delivery (eastern states generally receive theirs earlier - we are in Ohio) so customers can expect their decal to arrive usually within 5 business days. SEE our shipping page for more information
WHY WON'T MY WALL DECAL STICK TO THE WALL?We rarely get that problem, but if you do, make sure the surface is clean so that no particles could tarnish the adhesive. Using the applicator, smooth the decal several times on the wall before removing the transfer tape. If the wall is really cold you could warm it up with a hair dryer (heat makes the decals stick easier), however the decals are made to where you shouldn't have to do that.
WHAT SIZE SHOULD I GO WITH?As far as the measurements go, it really depends on a lot of things. 1. Is the decal going to be your focal point (if so think large)? 2. How large is the room - the bigger the room, the bigger the decal you may want. 3. How empty is the room on other walls. - If you have lots of "stuff" you may not want too big of a decal to clutter things up. We suggest taking some masking tape and taping off the measurement of what you think you might want. Step back and look at the area that is taped off (maybe just a small piece to mark at each end of the width and height) and go from there. The size is really up to you, and everyone has a different opinion of what may look too big or too small, so trust your own judgment. After all, it's your home :)
WILL YOUR DECALS WORK ON MY CAR? OR OUTSIDE?Yes, we even make car decals and family decals. Our decals are ideal for signs, businesses, trailers, storefronts, front doors, etc and they have a 5 year outdoor life span (indoors forever).
WILL THESE WORK ON TEXTURED WALLS?YES you can use them on a textured wall. Our only suggestion would be to use your hand when smoothing out the decal onto the wall instead of the applicator card. The card likes smooth surfaces, and your hand will enable the decal to apply to the creases and texture of the wall.
WILL THESE WORK ON GLASS?
Hello and thanks so much for your interest! YES our decals work great on glass Inside or out! Rule of thumb: Apply the decal when the surface is completely dry with no moisture in the room. The key is to make sure there is no moisture between the decal and the surface because that will cause the adhesive to lesson. After it is applied, you are fine. Splash it, soak it, steam it - no worries!